Despite the growth of social networking and collaboration platforms such as Facebook, Twitter, LinkedIn, IM, and text messaging, email continues to be the dominant communication mechanism used in business today. Email's ease of use, its ubiquity, and its ability to deliver messages and file attachments in near-real time have allowed it to become the most important communication system in most organizations.
But with today's explosion of rich, digital content - graphics, video, audio, even PowerPoint presentations - organizations find that email is often not the right choice for getting files from point A to point B. The basic problem is that email was not designed to handle large files, and their delivery often proves problematic.
Email gateways are often configured to restrict attachment sizes, typically to 10 megabytes. And though these gateways could be reconfigured to allow larger attachments, its unlikely that the recipient gateway would accept them. For one thing, sending or receiving files via email's SMTP protocol is inefficient and bandwidth intensive. And even more more problematic, IT organizations today are struggling with the explosive growth of email storage, which not only drives up direct costs, but also creates business continuity risks, as backup and restore processes for email servers with large volumes of storage can take over 24 hours. At the root of these problems are file attachments, which make up 80% - 90% of the average corporate email store.
But most important of all, because of IT restrictions on the size of file attachments, many users cannot send files and collaborate with their colleagues, customers, and partners. In order to get their business done, users often have to turn to expensive, less secure out-of-band alternatives to send files. These alternatives often include:
Neovan CloudFile provides a secure large file transfer capability that business users can access from their Web browser or an email client plugin. This easy-to-use system enables employees to exchange files with customers, partners and colleagues without having to resort to out-of-band file transfer alternatives. And because the files travel outside the corporate email system, storage, backup and recovery costs are dramatically reduced.
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Enterprises face a growing set of challenges in exchanging files with customers, partners, and colleagues: